Product design

PTMI

An ergonomic workstation for the injection mold repair area of a footwear factory.

Method
Qualitative, observational
Platform
Industrial workstation
Outcome
2 → 8 maintenance tasks a month

Overview

Fewer repairs waiting, healthier operators.

I led the project end to end: on-site research, the ergonomic evaluation of the old workstation, concept, prototypes and the validation of the final design with the operators.

2 → 8

preventive maintenance tasks a month, against a target of 4.

6 of 6

postures evaluated with RULA, replaced by the new way of working.

4

PTMI workstations built and put to work in the repair area.

Problem

Context

A footwear factory in Yumbo, Colombia, has made only the Llanero boot since the pandemic. Its injection molds wear out faster than ever, and the maintenance area receives more damaged molds than it can repair.

Injection molds in the maintenance area

Problem

The bottleneck

The team could not keep up with the molds waiting for repair, so preventive maintenance kept slipping. The company aimed for 4 preventive tasks a month and reached 2 at best, delaying production.

Operator repairing a mold at the old workstation

Method

Methodology

A qualitative methodology with an observational and prospective approach, in four phases.

Research

  • Secondary research
  • Primary research
  • Analysis
  • Needs

Ideate

  • Design concept
  • Brainstorming
  • SCAMPER
  • Moodboard
  • Morphological analysis
  • Morphing

Development

  • Low-fidelity prototyping
  • Technical aspects
  • Design aspects

Validation

  • Biomechanical evaluation
  • Usability evaluation
  • Anthropometric evaluation
  • Analysis of improvements

Research · Secondary

Why the handling matters

Moving molds by hand means lifting, pushing and pulling heavy steel. Done without proper ergonomic conditions, it leads to fatigue, injuries and musculoskeletal disorders.

20–25%

of workplace accidents come from the manual handling of loads, according to the ILO.

90%

of workers in this kind of activity can be affected by musculoskeletal disorders such as low back pain.

3 kg

is enough to become a risk when the posture and conditions are unfavorable.

Operator handling a heavy steel mold
Collage of patents for load movement and height leveling systems

Research · Secondary

Technological surveillance

I reviewed patents and existing solutions for moving heavy loads and leveling work height, the two systems the new workstation would need.

Research · Primary

On the shop floor

Operators flipped, pushed and pulled steel molds across a one-meter-high table. The company met safety regulations, but the work carried a risk of long-term microtrauma.

Sample

I analyzed the workstation of an operator 1.67 m tall and 73 kg, who reported right shoulder pain and lumbar fatigue.

Tools

Three methods to measure the risk instead of guessing it: the INSHT guide for load handling, RULA for postures and the UNE-EN 614 standard for the table.

INSHT Technical Guide

Some molds exceeded the acceptable weight for manual handling, raising the risk of injury.

RULA Method

Six postures adopted while handling the molds were analyzed, to see where the body was under the most strain.

UNE-EN 614 Standard

The table's dimensions did not meet the recommendations for safe, comfortable work, and there was no material showing operators how to use the equipment.

RULA analysis of the operator's postures while handling molds

Insights

Hypothesis

After some time at the table, operators grow tired and fatigued from the forces and postures needed to handle the molds, and their productivity drops.

Insights

Requirements

  • No more flipping, pushing or pulling molds by hand.
  • A work height that adapts to each operator.
  • Heavy molds supported by the workstation, not the operator's arms.
  • More preventive maintenance done each month.

Ideate

Design concept

A product that balances the well-being of the operators with the productivity of the company, through elements that make the task easier.

Three ideation sketches of the workstation

Brainstorming, SCAMPER, morphing and a moodboard produced several directions, judged against the four requirements above.

Development

Low-fidelity prototype

A quick model and a full-size mock-up let an operator try the working height and the handling before anything was built.

Low-fidelity model of the workstation Operator testing the low-fidelity prototype

Development

Final concept

Each part of the workstation answers one of the requirements found on the shop floor.

Final PTMI workstation render

Height leveling

The work surface adjusts to each operator, replacing the fixed one-meter table that failed the UNE-EN 614 check.

Load movement

The mold is moved and turned by the workstation, so operators stop flipping, pushing and pulling heavy steel by hand.

PTMI workstation render, close-up of the work surface PTMI workstation render, close-up of the structure PTMI workstation render Two PTMI workstations side by side
Operator working at the new PTMI workstation

Validation

Result

I compared the new workstation with the old one on ergonomics, biomechanics and usability. Every posture flagged in the evaluation was replaced, and the repair process got faster.

MeasureBeforeWith PTMI
Postures evaluated (RULA)6 in useAll replaced
Work heightFixed at 1 mAdjustable
Mold handlingBy handSupported
Maintenance a month2 (target 4)8

Takeaways

What this project taught me

Measure before you design

RULA, INSHT and UNE-EN 614 turned "operators are tired" into problems the team could agree on and fix.

Tie design to a business metric

Operator health was the cause; maintenance done each month was the number the company cared about. The case was won on both.

Test with the people who do the work

Putting a rough mock-up in front of an operator early cost little and settled questions no render could.